Alert to 12 crore customers of HDFC Bank, these services will not be available for two day

HDFC Bank: HDFC Bank has announced a temporary disruption of banking services on December 14 and 15, 2024. This disruption will be due to regular system maintenance. The bank has advised its customers to plan in advance to avoid inconvenience.

Services affected on December 14

According to the HDFC Bank website:

Credit card transactions: Will be closed from 1:00 pm to 1:30 pm.

Net banking and mobile banking apps: Will be closed from 2:30 pm to 5:30 pm.

This includes account details, deposits, fund transfers (UPI, IMPS, NEFT, RTGS), merchant payments and account opening processes.

Demat transactions: Will not be available from 5:00 am to 7:00 am.

Changes in services between 14-15 December

Offers tab facility on Net Banking: Will not be available from 10:00 pm on 14 December to 12:00 noon on 15 December.

Mutual Fund Transactions: Will be affected from 1:00 am to 5:00 am on 15 December.

HDFC Bank has informed customers to include these temporary disruptions in the planning of their banking activities.

Information for ICICI Bank customers

ICICI Bank has also informed about the temporary closure of some services during maintenance work for 14 and 15 December 2024.

Affected Services

RTGS Transactions:

Will be closed from 11:55 pm on 14 December to 6:00 am on 15 December.

Transactions made during this period will be processed after 6:00 am on 15 December.

Customers are advised to use NEFT, IMPS, and UPI on iMobile App or Internet Banking as alternatives during this period.

Tips for Customers

Plan your banking needs in advance.

Use alternate modes such as UPI, NEFT, or IMPS for scheduled services.

Keep in mind the schedule provided by the bank before using credit cards, net banking, and other facilities during these dates to avoid inconvenience.

Such alerts are issued to ensure better customer experience and make banking services more robust.