Vikrant Shekhawat : Jul 07, 2022, 06:25 PM
SBI Freeze Accounts: If you also have an account in State Bank of India (SBI), then this news is very important for you. The bank has closed many accounts. Now these customers will not be able to do any kind of transaction. Actually, the bank has closed those accounts, whose KYC process was not completed. After this, many people have posted about the closure of their accounts in social media. Let us know in detail.customer complaintsMany customers on social media are complaining to the bank that the bank has closed the bank account without giving prior information. Although some people say that the time chosen to implement this rule is not right for the customers. This is the time of salary for most of the people and in such a situation people are not able to withdraw their money due to the closure of the account. Most of the customers are facing similar problem due to not being informed in advance by the bank.customer complaintsA senior bank official informed that the customers were informed about this. Earlier, letters were also sent to customers. Repeated appeals were being made from the bank to get KYC done. However, according to some media reports, SBI's login portal is not showing any general information or alerts to the customers on KYC updates. This information comes to the customer only when he is trying to make an ATM or online transaction.Strict on KYCIn the changing rules from July 1, updates were being given repeatedly regarding KYC. Due to increasing fraud and fraud, the Reserve Bank has also advised to update KYC continuously. Earlier, KYC update was done by banks once in 10 years. But now updation is happening every three years.